RNP BUSINESS GUIDES / Is it the right connection?
How many employees can use one Starlink connection?
THE SHORT ANSWER
There is no dependable employee-count answer without knowing what people do at the same time. Size the connection around concurrent calls, uploads, cloud applications and background traffic. Then test the busiest realistic workload on the proposed connection and local network; a Wi-Fi device limit is not a business-capacity guarantee.
01 / Is it the right connection?
What belongs in the concurrency worksheet?
| Workload | Count or measurement | Why it matters |
|---|---|---|
| Video meetings | Simultaneous participating endpoints | Several staff in separate calls create separate demand |
| Shared meeting room | Room system plus participating laptops | People and network endpoints are not always the same count |
| Large file work | Typical transfer size and overlap | Uploads can compete with interactive work |
| Always-on systems | Measured camera and synchronization traffic | Demand continues even when staff are idle |
| Visitors and updates | Guest usage and scheduled transfers | Unplanned background load can change the result |
02 / Is it the right connection?
How can a video-meeting example help?
Illustrative workload — not a Starlink user limit
6 meeting endpoints × 2.5 Mbps up / 4 Mbps down = 15 Mbps up / 24 Mbps down
Microsoft lists recommended Teams video-meeting bandwidth of 2.5 Mbps upload and 4 Mbps download per endpoint. Actual requirements vary with the meeting layout, quality and other factors. The six-endpoint calculation uses those recommended values; it does not predict the performance of a particular Starlink service.
Add the other simultaneous traffic and leave room for variation. Do not divide a best-ever speed-test result by the meeting number and sell the result as a supported headcount. A connection with sufficient nominal bandwidth can still produce a poor call if the local wireless link or another part of the path is unstable.
03 / Is it the right connection?
What should the capacity trial look like?
Choose a busy period and a representative group of users. Run ordinary work, rather than having everyone run a speed test at once. Include the person uploading a large file, the meeting room and any service that is normally active in the background. Record completed tasks, call interruptions and time-sensitive delays.
Repeat troublesome tasks from a wired device where practical. If the wired test works and a distant laptop fails, investigate Wi-Fi coverage before concluding that the internet service needs more capacity. Record location and device model with each problem so the result is actionable.
04 / Is it the right connection?
How do you plan for growth?
Describe the next workload change: more concurrent meetings, another shift, cloud recording or a new guest network. These changes can affect the connection differently. An extra five staff doing light office work is not equivalent to five additional continuous video uploads.
RNP recommends keeping the worksheet as an operating document. Review it after a material application change and compare estimated usage with router observations. That creates an evidence-based trigger for adjusting traffic policy, service allowance or network design.
05 / Is it the right connection?
What should you send for an installation review?
- Staff per shift, with the busiest overlap rather than only total employment.
- Number of simultaneous calls and the normal meeting applications.
- Large uploads, cameras, guest access and scheduled backups.
- Existing router, access points and a floor plan showing the working areas.
- The tasks that must remain usable if the connection is only a backup.
About this guide
RNP’s planning recommendations are separate from vendor specifications. Sources were checked on October 15, 2026; current plan terms, availability and account-specific offers can change. Illustrative calculations are not installation measurements. RNP confirms project scope, price and local delivery availability after assessment.
PLAN THE INSTALLATION
Turn the question
into a clear brief.
Share the busiest shift, applications and number of concurrent meeting endpoints.
Request a project review ↗Scope, location, price and availability are reviewed before work is accepted.